As the first interactive space patients encounter, the planning of public reception areas directly impacts initial healthcare experience. The tidal flow of medical services demands flexible spatial capacity, while orderly separation of functional nodes prevents congestion across registration, waiting, and payment processes. Matrix layout of central triage desks and sub-triage stations enables multi-level flow distribution, complemented by scenario-based design of waiting and leisure areas to reduce wait times and build a one-stop service circulation that balances efficiency with humanistic care from the very first touchpoint.